HyperVerse Cloud Host

Refunds, clearly defined.

We value our customers, but please review our refund terms carefully before purchasing.

Last updated: August 2026

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💰 Refund Policy

We value our customers

Please review our refund terms carefully before purchasing.

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24-Hour Refund Window

Refunds are available only within 24 hours (1 day) of purchase.

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Final Payments

After this 24-hour window, all payments are final and non-refundable.

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Valid Service Issues

Refunds are only considered for valid, unresolved service issues — not for change of mind, misuse, or customer-caused problems.

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Chargebacks

Chargebacks are strictly prohibited. Any payment dispute will result in immediate service termination.

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Service Coverage

This refund policy applies only to GameServer / Cloud Hosting plans — no refunds for any other services.

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Hours · Refund Window

This is a visual representation of the policy window, not a live countdown.

Before purchasing

Please review the refund policy carefully before purchasing any service.

👑 Premium Service Rules

Fair for everyone

Premium hosting comes with exclusive perks — and a few strict rules to keep things fair for everyone.

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Premium Role Policy

Leaving the server while your plan is active revokes Premium role & support access until renewal.

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No Unauthorized Changes

Do not change your server's name or description from the panel without permission. Violations may result in penalties.

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No Manipulation

Do not discourage or manipulate other customers away from purchasing services. Violations may lead to suspension or ban.

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Service Violation Consequences

Breaking premium rules results in immediate suspension without prior warning.

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Reselling & Fair Usage

Planning to resell our services? You must inform us first. Unfair or undisclosed usage may result in suspension.

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Permanent Server Plans

Permanent servers include a 1-year guarantee. After 1 year, no guarantee is provided.

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Enjoy the Power of HyperVerse Premium

Just follow the rules to keep it active!